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Engineering & technology leadership · Geneseeq Technology

Building systems that work together.

A multidisciplinary organization and a portfolio of dozens of interconnected systems supporting laboratories, global operations, and hospital customers.

MY ROLE

Senior Director, Information Technology

PERIOD

September 2016 - July 2026

30People in the technology organization
100+Contracted hospital customers supported
60+Hospital deployments supported

01 / The context

The operating challenge.

Geneseeq operated across headquarters, subsidiaries, and customer-controlled environments. Laboratory information systems, genomic analysis, ordering, payments, and clinical-trial platforms needed to work together across organizational and regulatory boundaries.

The portfolio comprised dozens of interconnected systems. Roughly 30 external hospital and customer integrations were distinct from the larger internal API and data-synchronization network.

02 / My contribution

What I was accountable for.

Reporting to the CEO, I built and led a 30-person multidisciplinary technology organization, including approximately 25 engineers, 12 direct reports, and six technical leads.

I directed more than 50 initiatives across six markets and managed an annual technology budget of approximately C$2M. My remit connected roadmaps, architecture, people, vendors, delivery, security, and production operations.

03 / Key decisions

The choices behind the work.

Own the critical platform decision

After assessing the limitations of a vendor-provided LIMS, I made the case to the CEO for an in-house replacement. The team delivered the new core platform in eight months, retaining required functionality and adding prioritized user improvements.

Make the connections explicit

Architecture established ownership, interface contracts, sequencing, and traceability. For example, the headquarters LIMS received orders from several channels and synchronized laboratory data to VISIONS for analysis.

Build delivery and security into operations

The organization established CI/CD with approximately 80% branch coverage, weekly core releases, and rapid rollback. I led ISO 27001 certification and the analysis-software workstream in a program that secured FDA 510(k) clearance.

How the workflow connects

  1. 01Ordering

    Clinical, B2B, and global channels

  2. 02Laboratory

    Headquarters LIMS and workflows

  3. 03Analysis

    VISIONS data analysis and visualization

  4. 04Delivery

    Reporting and connected environments

A simplified overview of the operating workflow.

04 / What changed

Results in the operating environment.

The portfolio supported more than 100 contracted hospital customers and over 60 hospital deployments, with roughly 30 external integrations.

Across six years of sustained platform, data, workflow, and automation improvements, monthly clinical-report output rose from approximately 2,000 to 8,000 while the reporting team decreased from 60 to 45.

Over the tenure, I recruited more than 60 technology professionals and developed or promoted six technical leads. The operating model combined growing internal capability with accountability for the systems already in production.

05 / The lesson

Technology leadership connects architecture with investment, team development, and operating discipline. A platform portfolio succeeds when its systems and the people responsible for them can evolve together.

Figures are approximate where indicated and reflect the period described.